The Wrong Form
The Commitment Letter provided that a certain broker disclosure needed to be given to the borrower and then signed by the borrower. I did not have the form and asked the lender to provide it. The lender emailed the form to me which I gave to the borrower, had signed and faxed back to the lender. Upon receipt the lender told me that it was the wrong broker disclosure. I then informed her that this was the form she provided and if it was incorrect to send me the right one. She replied that she “Sent me the right form!” Only after forwarding her original email to her with the “wrong form” attached did she acknowledge this and resent me the right ones. Bad Bank Behavior in (i) sending wrong form, (ii) blaming wrong form on broker and (iii) refusing to acknowledge error!